Refund & Cancellation Policy

Effective Date: August 05, 2026

Refund & Cancellation Policy

Evergreen Royal Public School is committed to maintaining transparency in all financial transactions. This Refund & Cancellation Policy outlines the terms governing payments made through the School’s website or other authorized payment channels.

By making a payment to the School, you acknowledge that you have read, understood, and agreed to this policy.

1. School Fee Payments

Fees paid towards admission, tuition, examination, transportation, hostel (if applicable), or any other school-related charges are subject to the School’s fee rules and regulations.

Unless otherwise specified by the School Management, fees once paid are non-refundable.

2. Duplicate or Excess Payments

If a payment is made more than once due to technical issues, system errors, or accidental duplicate transactions, the excess amount may be refunded after verification.

Parents or guardians should report such cases to the School office along with the transaction details for verification.

3. Failed Transactions

If an online payment fails but the amount is debited from your bank account, the refund will generally be processed automatically by your bank or payment gateway in accordance with their policies.

If the amount is not reversed within the prescribed timeframe, parents are advised to contact both their bank and the School with the relevant transaction details.

4. Admission Cancellation

Submission of an admission application or registration fee does not guarantee admission.

In case of cancellation of an admission application, any refund, if applicable, shall be governed solely by the School’s admission and fee policies.

5. Event or Activity Fees

Fees paid for educational tours, competitions, workshops, extracurricular activities, or special events may be refundable only if the School officially cancels the event or as per the specific guidelines communicated for that activity.

6. Refund Processing

Where a refund is approved by the School Management:

• Refunds will be processed after verification of the payment.

• The approved amount will be credited through the original mode of payment or by another approved method.

• Processing time may vary depending on banking procedures and payment gateway timelines.

7. Cancellation of Online Payments

Once an online payment has been successfully processed, it cannot be cancelled through the website.

For any payment-related concerns, parents should contact the School office directly.

8. Changes to this Policy

Evergreen Royal Public School reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be published on this page with the updated effective date.

9. Contact Us

For any queries regarding payments, cancellations, or refunds, please contact: https://evergreenroyalschool.com/contact-us/